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Pumping Irony
It’s time you got serious about your sense of humor! And Tim Sample, the man Charles Kuralt has called “Maine’s Humorist Laureate” is the perfect “personal trainer” to help you maximize your mirth muscles. Sample’s “Pumping Irony” workshop blends laughter and learning. You’ll laugh out loud and learn to recognize and harness the hidden power of your own sense of humor.
Tim Sample

Thriving & Surviving in the ARRA Era:
Innovations, Challenges and Sustainability
A panel of representatives from agencies in each of the three states will present some of the innovative and exciting projects that have been initiated with American Recovery & Reinvestment Act (ARRA) funds; share the obstacles and challenges they have had to overcome; discuss the difficulties of and, hopefully, success in addressing long term sustainability; and speculate on “life after ARRA” – reporting and transparency requirements and how the intense scrutiny has changed and will change the reporting environment in the future.
Panelist from Three States

Case Management Services
The training for case management services includes a comprehensive curricula providing best practices and guidance on supportive housing development, operation and services. We review skills around engagement and outreach, how to build helping relationships, individual goal setting and service planning, methods to motivate clients toward change and the effective use of referral services and documentation.
Katherine Merrill, Harbor Homes, INC

2010 Update: 990 Changes, 403(b) Reporting & ARRA Audits
This workshop will present an overview of recent changes to ARRA auditing standards as they affect nonprofit managers, the 990 annual report and 403(b) plan standards. A brief Q & A discussion of participant’s experiences good and bad will end the workshop.
Jim Wilson, Gibson, LeClair LLC

Elder Abuse: Giving Voice to a Silent Problem
This workshop will explore the disturbing and growing problem of elder abuse. It will describe the history and basics of elder abuse, and the types of abuse, i.e., emotional, physical, sexual, neglect, self-neglect and exploitation. Actual case examples of each type will be discussed, as well as indicators and warning signs, with an emphasis on self-neglect (including hoarding), and financial exploitation. Both federal and local statistics will be provided, and activities on the national front will be discussed. The workshop will include a PowerPoint presentation and ample time for audience participation, questions and answers.
Lynn Koontz, President-Elect, Executive Board,
National Adult Protective Services Association

Spot Light on Social Enterprise
With government funding drying up and private fundraising becoming more competitive, many nonprofits are turning to social enterprise—entrepreneurial ventures that take advantage of who they are, what they do and what they have—to further their social missions and generate earned income. Learn about the legal and tax issues involved in starting and operating these activities and discover what steps you need to take before starting a social enterprise.
Eleanor Evans, CAPLAW

How We Can Help Our Veterans. What is Out There...
Covers states of Maine, NH and Vermont state education benefits, US Dept of Veterans Affairs Education Benefits, active duty and reserve guard federal tuition assistance, and state national guard tuition wavers, scholarships, discounts and how the above interact/supplement the standard financial aid (FAFSA) process.
Lonn Sattler, UNH Veterans Coordinator

Crisis Prevention: Verbal / Para verbal De-escalation
Participants will learn and practice verbal / Para verbal techniques to diffuse people who are escalating and to maintain their own personal safety.
Jeannie Spafford, Crisis Prevention Institute

Legal Implications of Social Networking
These days everyone – from teenagers to time-honored businesses – is social networking on sites such as Face book, Linked In and Twitter and through blogs, listservs and RSS feeds. Whether your organization already has a social networking presence or is just getting started, it is important to be aware of and to avoid legal pitfalls social networking can present. In this session, learn about social networking and how it can benefit your organization, as well as the legal risks associated with social networking and techniques for dealing with those risks.
Eleanor Evans, CAPLAW

Communications Planning: Why It's Important and How to Do It
“I know it’s important, but I’m too busy doing my job to have time for communications planning.” Sound familiar? Especially in non-profit organizations, our jobs are demanding and time-consuming. Who has time to even think about comprehensive communications planning? Yet, how can an agency get the necessary external support if people don’t know about its accomplishments and needs? Hear about the reasons for comprehensive communications planning and the nuts and bolts of doing it through the example of a plan developed by CK Jensen Communications for Southwestern Community Services Keene, NH.
Cherryl Jensen, CK Jensen Communications

The Risk of Doing Good
A demonstrated culture of safety in the operations of Community Action Agencies is key to determining the success of its programs and services. A comprehensive risk management strategy which includes identifying, analyzing, controlling and financing exposures to risk contributes greatly to safer, more cost effective agencies. Join our presenters for an informative and interactive session focusing on the importance of quality, proactive and creative outcomes-based risk management practices to the success of the programs and services your agencies provide to the people and communities you serve.
Jeff Lind, Clark Insurance
Mark Pettingill, Philadelphia Insurance Company
Linda Quinn, Davis & Towle Insurance Group
Jerry Mancini, Philadelphia Insurance Companies
Karl Siegfried, MEMIC Insurance Company

Using Behaviorally Based Interviewing as an Interviewing and Selection Tool (Session #1)
TThis session is designed for anyone involved in hiring new staff. At the program’s core is a method of interviewing and selecting candidates called Behaviorally Based Interviewing or “BBI.” Workshop participants will learn the BBI methodology and will create ideal candidate profiles for the positions that are most meaningful to their organizations.
Tad Dwyer, Tad Dwyer Consulting

Using Behaviorally Based Interviewing as an Interviewing and Selection Tool (Session #2)
This session is designed for anyone involved in hiring new staff. At the program’s core is a method of interviewing and selecting candidates called Behaviorally Based Interviewing or “BBI.” Workshop participants will learn the BBI methodology and will create ideal candidate profiles for the positions that are most meaningful to their organizations.
Tad Dwyer, Tad Dwyer Consulting

Bringing Renewable Energy to Low-Income Households
with Solar Hot Air Panels
Low income households have largely been left out of the renewable energy conversation. Yet heat from the sun can be cost-effectively captured and delivered into homes to reduce the amount of heating fuel needed. Central Vermont community Action has worked with solar hot air panels for many years, and in this workshop they will share some of their successes along with a few “learning experiences.” Learn about what goes into manufacturing cost effective equipment, how to estimate the energy savings, where it enters into a weatherization audit, and how it fits into a weatherization program.
Paul Zabriskie and Hal Cohen, CVCAC

Working Bridges: Engaging Employers to Improve Workforce Stability and End Poverty
At last year’s conference you had an overview of “Bridges out of Poverty.” Now come and learn how the Bridges concepts have been applied with employers, in the workplace, as a foundation for worker retention, productivity and advancement. In the workshop you will:

• Think about how Bridges concepts apply at work.
• Consider how new management and employee benefits practices can both improve workplace outcomes and address community needs.
• Reflect on the critical importance of building cross-sector coalitions and funding models if we are ever to address poverty.
• Leave with a few ideas on how to engage employers in your communities.

Beth Kuhn, United Way of Chittenden County

Cooperative Games: A Tool for Work!
Cooperative games have been used successfully for 60 years in many settings, including Head Start staff trainings, parent meetings, playgrounds, family reunions and classrooms. Beneficial for adults as well as children, cooperative play is a method for anyone to learn more productive ways to connect with others. Attendees will play a variety of cooperative games that will energize them, stimulate creativity and make them laugh. They should wear comfortable clothes and footwear and be ready to have some fun!
Anne May, Rochester Recreation and Arena

Dealing with Dementia & AD - A Community Perspective
As our population ages, more and more people are confronted with caring for family members and individuals in our communities with Alzheimer’s disease or dementias. This presentation is for social service staff and caregivers that want to learn more about AD or dementias. It offers general information on the subject including age related signs, ways to cope with the challenges of the disease, the role of caregivers and community as well as recent statistics on diseases and progress being made in the medical field.
Susan Antkowiak, Manager, NH Chapter Alzheimer’s Association

Performance Management... from Job Description to Evaluation Tools

• Overview of the performance management cycle
• Developing a job specific position description
• Incorporating organizational values and culture into expectations
• Bring copy of your own job description and walk away with a draft
• Developing job specific evaluation tools based on the job description

Leslie Jones, Southwestern Community Services

Housing - Changing Face of Homelessness
Rita Markey, The Committee on Temporary Shelter

MARK YOUR CALENDARS
2011 Northern New England Community Action Conference
May 18 - 20, 2011
Sunday River, Maine
AND
2012 Northern New England Community Action Conference
May 16 - 18, 2012
Sunday River, Maine